Results_Improve_retention_at_banking_firm

Improving Retention and Brand Recognition: A Mid-Size Bank’s Story

SUCCESS STORY

Overview

A mid-size bank with a commitment to excellence in employee satisfaction and a desire to enhance their brand reputation within the financial industry and local market sought to address retention challenges, reduce recruiting costs, and elevate its brand recognition within the industry.

As their trusted partner, it was our mission to help them assess and understand their work environment and culture.

Our Objectives

Strategy

The bank collaborated with us to conduct a comprehensive Best Employer Survey, delving into crucial areas tailored to their specific needs such as diversity, inclusion, employee satisfaction, culture, and benefits. Leveraging our benchmark data, we provided a comparative analysis and strategic recommendations to improve employee satisfaction and retention. Utilizing the survey results, we facilitated the bank’s participation in a prestigious industry recognition program, positioning them as a top employer in the banking sector.

The Results

Summary

The client sought to enhance their brand reputation within the financial industry and local market. By collaborating with Best Companies Group and utilizing the Best Employer Survey, the mid-size bank effectively reshaped its workplace culture, leading to notable enhancements in retention rates, reduced recruiting expenses, and an elevated brand perception. Prioritizing employee satisfaction and leveraging industry recognition, the bank firmly established itself as a leading employer in the competitive banking sphere. As a result, this client continues to engage in these surveys annually, further reinforcing their commitment to excellence.

About the Best Employer Survey

At the heart of our success is the Best Employer Survey, driven by the expertise and research from real H.R. experts to measure employee satisfaction, engagement, culture, and so much more. We go beyond basic charts and graphs to deliver actionable insights that directly impact your ability to attract and retain top talent. With our end-to-end solution, we take care of everything—from survey administration to detailed analysis—allowing you to focus on what matters most: your people. With over 20 years of experience and a proven track record, we provide unparalleled value and expertise to help you build a truly exceptional workplace.

Ready to Start Your Journey to Success?